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Customer Testimonials
The Northern Trans-A-Matic staff of transmission service & repair technicians and management realize that our auto repair customers are the most valued asset of our auto repair shop. We are always happy to receive testimonials from shop customers and equally happy to share their feedback with you!
"Very knowledgeable owner and staff, excellent service, kind, family run and a great investment for your service needs. If you don’t want to waste your time with other places, go here!!"
- Kari B.
PG
"Quite possibly the best transmission shop in town , Shane and his staff have always gone above and beyond for me , one of the few automotive repair shops in town with integrity and honesty , not a second thought for taking all of my vehicles there or recommending them to friends and family"
- MH
PG
"Our hero! Starting off on our 4 week road trip to the Yukon from Vancouver and that blasted “check engine “ comes on. To make a long story short Shane went well above and beyond (including starting work at 6am to do our job) on the Thursday before the May long weekend to diagnose, clearly explain and get us a new transmission installed by 5pm on the Friday! Even hooked us up with a truck rental ( to pull our trailer to the campsite he also looked up and recommended) Extrememly helpful, knowledgeable and obviously well respected by his colleagues and fellow businessmen around him. He saved our @**es and our road trip! Thanks again to Shane!"
- Tania S.
PG
"Very professional people, excellent knowledge of transmission repair, that leaves you relieved , highly recommended"
- D. St Jean
PG
"Excellent service, friendly people. Shane helped us out when we were passing through and fixed our finicky shifter. Would definitely come back if we had any other issues"
- Brittany M.
PG
"Great customer service .. awesome work"
- Clyde W.
PG
"Great service, great advice, great people!"
- Mike M.
PG
I cannot express my appreciation enough for the great service I received at this shop. The staff are wonderful, extremely knowledgeable, have integrity, take the time to listen and return emails/calls posthaste, very professional, honest, sympathetic, give great advice, and they go the extra mile to explain any questions/concerns one may have. I can be at ease knowing my vehicle is now reliable. This shop made me feel like I mattered to them and that they wanted to make sure I was making the correct choice. I HIGHLY recommend this shop because if I ever again have issues in the future with my vehicle, I will most definitely be returning to them. Thank you for your wonderful service, Northern Trans-A-Matic!
- Lauren W.
Prince George, B.C.
I can't speak highly enough about the people at Trans-A-Matic!! After being told by the local car dealership, that I needed a transmission rebuild, I talked to Shane, and he told me a rebuild would be around $7000. I then travelled to Prince George to get his expert opinion. Much to my surprise, instead of costing me $7000, it cost me $72.00!! After doing a diagnosis of my truck, he found the actual problem, and recommended I not do anything to the transmission! Shane and his crew were very honest and a pleasure to deal with, and I HIGHLY recommend them to anyone having transmission issues in the north west!!
- Rick Bennett
Kitimat BC
Just traveling thru BC and experienced transmission problems, they took me in for a diagnosis even they’re booked solid, where able to fix it temporarily.
Amazing folks, highly recommended.
- Joe Lichtensteiger
Jarvis ONTARIO